Any extra shipping charges will be reimbursed if applicable.

All listed shipping times are estimates generated via USPS. Specific delivery dates and/or time frames CANNOT BE GUARENTEED for any order. For orders with deadlines please order well in advance to ensure timely delivery. Please make sure your shipping address is correct before placing your order as we will not be responsible for incorrect addresses.

First Class Packages are NOT insured, if you would like to purchase insurance for your package please select USPS PRIORITY shipping service. Sugar and Chic Designs is not responsible for carrier delays or damage, lost shipments or delays on shipments that require a signature and no one is there to sign at time of delivery.

We'd be happy to accept custom + personalized orders when possible. For bath & body products, we may be able to accommodate a larger size or substitute ingredients, colors, and scents for certain items. Although we love to experiment, chemistry is a tricky thing, and it takes a lot to turn a great idea into a finished product.

We also accept bridal, party, or wedding favor orders. All custom order sales are final. Processing times will vary by request. Please contact us for additional info.

Customer satisfaction is our number one priority and utmost goal. However, due to the personal, handmade, and hygienic nature of our products, we cannot accept product returns. However, if your order arrives damaged, or if for any reason you are not satisfied, please contact us within 24 hours of delivery, along with a photo and explanation of the problem. Customer Service is a top priority, and we will work with you to resolve the issue.

Store products in a cool, dark place. Never expose them to direct sunlight or intense heat for extended periods, as it will destroy the natural ingredients. To protect the freshness, avoid getting water in the jars & keep lids on tight. Please don't add any extra ingredients as they may alter the products.

For external use only. If irritation or rash occur, discontinue use. Keep out of reach from children. As some ingredients are not suitable for pregnant women and others with medical issues or allergies, it is necessary to read all information + ingredients, perform patch tests upon first use, and consult your doctor should you have specific concerns or ?s. Sugar + Chic is not responsible for damage caused by misuse of our products.

The statements presented on this site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Items sold by Sugar + Chic Designs are for cosmetic use and product descriptions are for general informational purposes only. If you are experiencing health problems or conditions seek medical attention from a health care professional.